Please provide the basic information below so we can better assist you. Fields with an * are required.
BusRadio Service Ticket
I. Equipment Information
1. BRU Serial Number:
2. Software Version:
II. Diagnostic Information
1. Please describe the problem you are having with your radio:
2. Is the display functioning properly?:
--
No
Yes
3. Please describe what is showing on the display:
4. Are you able to play the radio show?:
--
No
Yes
5. What was playing on the radio at the time of the problem?:
6. If you turn the volume knob, does the volume change?:
--
No
Yes
7. If you turn the volume knob, does the display change?:
--
No
Yes
8. Was the ignition on at the time of the problem?:
--
No
Yes
III. Your Contact Information
Your Name*:
Bus Number*:
Bus Depot*:
School District*:
City:
State:
Your Phone Number*:
Your Email*:
Comments: